Frequently Asked Questions (FAQs)

What payment methods do you accept?

We accept all major credit cards, debit cards, Apple Pay and Google Pay.

When will my order be shipped?

All orders are shipped within 3 business days.
You will receive an email notification once your order has been shipped.

Do you offer in store pickup?

Yes, we offer in store pickup at our store located in Erin Mills Town Centre (5100 Erin Mills Pkwy Unit R102A, Mississauga, ON L5M 4Z5.)

Have questions about sizing?

All of our pieces are vintage and/or pre-owned, which means sizing can vary significantly from modern standards. Because of this, we carefully measure each item individually to give you the most accurate fit possible.

We strongly recommend comparing the listed measurements to a similar item you own to ensure the best fit before purchasing.

If you need additional measurements or fit guidance, feel free to reach out.

Can I cancel or change my order I've just placed?

In most cases we can cancel or change your order if it hasn't been shipped.
Please email contact@ragstop.ca for any changes or cancellation to an order placed. 

What currency are your prices in?

Everything on the website is in Canadian dollars (CAD).
 

Do you charge taxes?

Yes, we charge HST on all orders.

How do I contact Ragstop?

The best way to get in contact with us is to email contact@ragstop.ca or send us a DM on Instagram @ragstop and we will get back to you.
You can also fill out the form below.